THROUGHLINE
Evaluation
Data Collection
Not every data collection method is right for every organization. We work with you to figure out what method is aligned with your needs and community.
Survey Administration
How we do it: Surveys don't have to look like a piece of paper with 50 questions. Surveys can also look like a 3 question in-text survey! We can find a survey that is appropriate for your community and your organization's needs.
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The value it brings: Sometimes a survey is exactly what you need. It can be easily made anonymous or confidential, critical for some. It is also a great way to collect feedback from people you don't often see.
Interview and Focus Group Facilitation
How we do it: We work with you to build interview and focus group protocols. We encourage organizations to compensate their constituents for their time and expertise, especially for these more in-depth methods. Focus groups are malleable and can be made fun and appropriate for all ages. We all express ourselves differently, and interactive focus groups make room for this.
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The value it brings: Offering people multiple ways to express themselves offers a more inclusive way for people to give you feedback.
Observation
How we do it: We work with you in advance to clarify the purpose of the observation. Our approach is never about catching people off guard or pointing out flaws.
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The value it brings: Observations offer a real-time look at how a program is unfolding. The goal is to better understand what’s working, where support might be helpful, and to learn together in a way that feels useful and encouraging.